DISCLAIMER
The content found on this website is for informational and educational purposes only. This information has not been evaluated by the Food and Drug Administration, nor have the products been tested by a laboratory, and is not intended to diagnose, treat, cure, or prevent any diseases. Our products are meant for your skincare and beauty needs and the information provided has been collected from other sources to inform you about the possible benefits of herbs, essential oils, and other natural ingredients.
Our products are not intended to treat, cure or prevent any disease.
The information provided is not intended, implied nor meant to substitute the advice provided by your personal health professional. Do not use the information found within this website to self-diagnose any medical conditions or treat any health problems or diseases. Please consult your qualified health professional should you have any concerns.
If you are pregnant, please contact your physician before using any of our products - especially the ones with essential oils.
Essential Oils - use caution when using essential oils on the skin as they may cause irritation. Please use the recommended amount of product.
Allergy Information
7ChakrasRUs, LLC is not responsible for any individual reaction to any particular ingredient. Each product description on our website includes a complete list of ingredients. People with sensitivities or allergies to any listed ingredient should not use the product. In case you are in doubt or have sensitive skin, always try an allergy patch test and if at any time irritation occurs, discontinue use of the product.
7ChakrasRUs, LLC is not responsible for any damage resulting from the use of any product on our website. By purchasing items on our site, you are fully aware of our disclaimer and use products at your own risk.
*Our products are for external use only.
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What forms of payment do you accept?
We accept Visa, Mastercard and American Express through the website. You can also pay with Paypal, Afterpay and Klarna
Are the fragrances in your products natural and safe?
We do not use any synthetic fragrances in our products. We procure products that are natural and safe. We are not responsible for allergic reactions that may be brought on by using a product with natural ingredients. We suggest customers take the time to read the ingredients before purchasing any of our products.
Do you offer free samples?
Yes, we offer samples with a purchase or you have the option to purchase smaller quantities of our products.
How do I make sure I ordered the right size?
To ensure you have ordered the right size, we recommend referring to our size guide available on our website. It provides detailed measurements and guidance to help you make an informed decision. If you have any further questions or need assistance, our customer support team is ready to help you find the perfect fit.
What is the status of my order?
To check the status of your order, please refer to the tracking number provided in the shipping confirmation email we sent you. Simply enter the tracking number on the courier's website to get real-time updates on the location and estimated delivery time of your package. If you have any further questions or concerns, feel free to reach out to our customer support team for assistance.
Can I cancel or change my order?
We understand that circumstances can change, and we're happy to assist you with canceling or changing your order. However, please note that we can only accommodate cancellations or changes within 24 hours of placing your order. Once this time frame has passed, our sales are final. Additionally, please keep in mind that custom orders cannot be canceled or changed once they have been processed and started. If you need any further assistance, please reach out to our customer support team, and we'll be glad to help.
Why didn't I receive my order confirmation email?
We apologize for any inconvenience caused by not receiving your order confirmation email. Order confirmations are typically sent immediately after placing an order. Please check your SPAM folder as sometimes emails can be filtered there. Our email correspondence is sent from info@7chakrasrus.com. If you still cannot locate the confirmation email, it's possible that there was a typo in the email address provided during the purchase process. Please reach out to us at info@7chakrasrus.com with your order name and the correct email address you'd like to receive correspondence at, and we'll be happy to assist you further.
My package was stolen or lost in transit. What do I do?
We're sorry to hear that your package may have been lost or stolen during transit. Once the product has been shipped and a tracking number has been provided, it is under the responsibility of the courier. We recommend filing a claim with the courier company to initiate an investigation into the missing package. If you believe your package has been stolen, we advise you to file a report with your local authorities. Please let us know about the situation, and we will do our best to assist you in any way we can.
What are the shipping options?
When will I receive my order?
We strive to process and ship orders as quickly as possible. Once your order is placed, please allow 1-3 business days for processing before shipment. Shipping times vary depending on your location and the shipping method selected at checkout. Standard shipping typically takes 3-7 business days within the United States. Please note that international shipping may take longer. Once your order is shipped, you will receive a confirmation email with a tracking number to track the progress of your package. If you have any further questions about the estimated delivery time, please don't hesitate to contact us.
Do you ship internationally?
At this time, we currently do not offer international shipping. We apologize for any inconvenience this may cause. Our shipping services are currently limited to domestic addresses within the United States. We appreciate your understanding and support. If you have any further questions or need assistance, please feel free to reach out to our customer service team.
Do you offer refunds?
Thank you for your inquiry. As a policy, we do not offer refunds, exchanges, or cancellations once an order has been shipped due to the nature of our products and for safety and contamination concerns. We encourage our customers to carefully review their orders before completing the purchase. In the case of custom orders, refunds may be requested within 24 hours of placing the order. We appreciate your understanding and adherence to our policies. If you have any further questions or concerns, please don't hesitate to contact our customer service team.